Affiliate & Partner Notice

1. Platform Model

dein-reisebuero.com is a digitally operated booking platform that is technically provided by Bigmedia24 Dynamics Ltd.

Bigmedia24 Dynamics Ltd. is not a tour operator and not an OTA, but a pure technology provider.

The platform is designed to digitally display travel services, accommodation and other travel-related services, make them searchable, technically integrate them, redirect users or technically support booking-related processes.

2. Offers from Partners and Affiliate Partners

Offers from partners and affiliate partners may be displayed, integrated or technically linked on dein-reisebuero.com.

If you select, reserve, book, order or purchase a travel service, accommodation, flight, rental car, activity, insurance or other travel-related service, this is generally done with the respective partner or affiliate partner and according to that provider’s terms and conditions.

The terms and conditions of the respective provider form the basis of the respective contractual relationship.

3. Role of Bigmedia24

Bigmedia24 Dynamics Ltd. develops, operates and integrates the technical infrastructure behind the platform. This includes in particular:

• software and platform development
• search and comparison interfaces
• API and integration logic
• booking management functions
• technical partner connections
• data and content processing
• support and transparency pages
• and other digital processes related to platform use

However, Bigmedia24 Dynamics Ltd. does not automatically provide the actual travel service itself.

4. Notice Regarding LiteAPI as a Technology Partner

Where hotel-related search, availability, pricing, pre-booking, booking or booking-related data processes are technically processed through third-party infrastructure, this may be carried out in whole or in part through our technology partner LiteAPI.

In this context, LiteAPI is part of the technical infrastructure and is not automatically the legal provider of the travel service displayed on the platform.

LiteAPI describes its solution as a Travel API, SaaS and PaaS platform for hotel content, availability, prices and bookings.

5. Who Is the Contractual Partner?

The respective contractual partner depends on the specific offer.

Unless expressly stated otherwise, a contract for the actual travel service is not concluded with Bigmedia24 Dynamics Ltd., but with the respective provider, partner or affiliate partner that offers the relevant service.

Please therefore always check the information and terms of the specific offer carefully.

6. Distribution of Responsibilities

Responsibilities are generally distributed as follows:

7. Ranking, Sorting and Display

The order, sorting or highlighting of offers on the platform may be influenced by various factors.

These may include, in particular, relevance, search parameters, destination, travel dates, availability, data quality, price characteristics, popularity, quality features, technical criteria or commercial factors.

Where legally required, the platform should make it clearly recognisable to users that offer displays and rankings may be influenced by several factors. Irish consumer and platform transparency rules place particular importance on clear information about ranking and provider status.

8. Why This Notice Is Important

This notice is intended to clarify that dein-reisebuero.com does not assume a classic travel sales role in its own name, but operates as a technically managed platform.

This helps users better understand:

• who operates the platform
• who offers the actual service
• which terms and conditions are decisive
• and who should be contacted for service-related questions or claims

9. Support and Responsibilities

For general questions about the platform, use of the website, management functions or technical topics, you can contact our support team.

If your enquiry concerns the specific performance of a travel service, a rate decision, a service-related cancellation, refund or provider-related contractual question, it may be necessary for you to also contact the respective provider or partner.