Travel Support +353 (1) 223 2727

Website Terms

Terms of Use for the Website

These Website Terms govern access to and use of dein-reisebuero.com as well as the content, functions and technical services provided through the website.

dein-reisebuero.com is technically operated by Bigmedia24 Dynamics Ltd. Bigmedia24 Dynamics Ltd. is a pure technology provider and is not a tour operator and not an OTA.

1. Who We Are

dein-reisebuero.com is technically operated by Bigmedia24 Dynamics Ltd.

Bigmedia24 Dynamics Ltd.
51 Bracken Road
Sandyford
D18 CV48
Dublin
Ireland

Email: support@bigmedia24.com
Support Phone: +353 (1) 223 2727

2. Scope

These Website Terms govern the use of dein-reisebuero.com as a digital platform, in particular access to content, search functions, information pages, support notices, management areas and other technical functions provided through the website.

For booking-related processes, partner offers, affiliate offers, cancellations, refunds and service-related contractual relationships, the applicable Booking Terms, Affiliate & Partner Notice and the terms and conditions of the respective provider or partner also apply.

3. Role of Bigmedia24

Bigmedia24 Dynamics Ltd. is not a tour operator and not an OTA. Bigmedia24 Dynamics Ltd. is a pure technology provider.

Bigmedia24 develops, operates and provides the technical infrastructure, user interface, search and management functions, integrations, data processing and other software and platform functions through which travel services from partners or affiliate partners can be displayed, found, requested, managed or booked.

Where travel services, accommodation, flights, rental cars, activities, insurance or other travel-related services are offered, reserved, sold or referred to through this website, this is done by partners or affiliate partners. The terms and conditions of the respective provider or affiliate partner form the basis of the respective contractual relationship.

4. Permitted Use

You may use this website only lawfully and only for its intended purpose.

In particular, you agree:

  • not to provide false, incomplete or misleading information
  • not to circumvent any technical protection measures
  • not to gain unauthorised access to data, bookings, accounts or systems
  • not to use automated scraping, crawling or bot systems unless expressly permitted
  • and not to carry out any actions that impair the security, availability or stability of the website

5. Content and Availability

We make every effort to provide the content and functions of this website in an up-to-date, technically stable and as error-free a manner as possible. Nevertheless, content, displays, search results, technical functions or individual pages may at times be incomplete, delayed, preliminary or unavailable.

We reserve the right to change, supplement, restrict or remove content, functions, page structures, integrations or technical processes at any time, insofar as this is legally permissible.

6. No Guarantee of Continuous Availability

We do not guarantee that this website will be available at all times without interruption, delay or errors.

In particular, maintenance, security measures, updates, technical disruptions, attacks, partner issues, data source errors or other circumstances outside our direct control may lead to restrictions.

7. Intellectual Property

Unless otherwise stated, the content, texts, structures, trademarks, logos, software components, designs, data preparations, graphics and other elements of this website are protected by copyright, trademark law or other legal rights.

Any use beyond purely private and lawful use of the website is permitted only with the prior written consent of the respective rights holder.

8. Misuse and Security

We may take appropriate measures if there are indications of misuse, security risks, technical attacks, unauthorised automation, attempts to circumvent protection mechanisms or other unlawful or platform-damaging use.

This may include technically restricting access, temporarily disabling functions or blocking certain requests.

9. External Content and Third-Party Websites

This website may contain content, links, technical integrations or redirects to partners, affiliate partners or other third-party providers.

If you access external content or third-party websites, the terms and conditions, privacy notices and processes of the respective third-party provider also apply.

10. Liability

To the extent legally permissible, Bigmedia24 Dynamics Ltd. is liable for damages only in accordance with the applicable statutory provisions.

Bigmedia24 Dynamics Ltd. is not liable for the performance, quality, legality, availability or fulfilment of travel services or other third-party services, as Bigmedia24 only provides the technical platform in this respect.

Mandatory statutory rights, in particular mandatory consumer rights, remain unaffected.

11. Privacy and Cookies

The processing of personal data is carried out in accordance with our Privacy Policy and Cookie Policy in their current versions.

12. Applicable Law

These Website Terms are governed by the laws of Ireland.

If you act as a consumer, mandatory statutory rights to which you are entitled under applicable consumer protection law remain unaffected.

13. Changes to These Website Terms

We may update these Website Terms from time to time if legal requirements, technical processes, platform functions or the content of this website change.

The current version published on this website applies.

14. Contact

If you have any questions about these Website Terms, please contact us at:

Bigmedia24 Dynamics Ltd.
51 Bracken Road
Sandyford
D18 CV48
Dublin
Ireland

Email: support@bigmedia24.com
Support Phone: +353 (1) 223 2727

Important: These Website Terms describe the use of dein-reisebuero.com as a technical platform. For any specific travel service, the terms and conditions of the respective provider, partner or affiliate partner are decisive.